Privacy Policy website: www.cleaningservicesreno.com Operated by: Bon Voyage, LLC Effective Date: January, 1 2025 At Bon Voyage, LLC, operating under the website www.cleaningservicesreno.com, we are committed to protecting your privacy and ensuring a safe online experience for all of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. 1. Information We CollectWe may collect the following types of information:
Personal Identification Information: When you contact us or request our services, you may provide personal information such as your name, phone number, email address, billing address, and payment information.
Non-Personal Identification Information: We may collect information about your device, browser type, and general usage patterns on our site through cookies and other tracking technologies.
2. How We Use Your InformationWe use the information we collect for the following purposes:
To provide cleaning services and communicate with you about your service requests.
To process payments and manage your account.
To improve the functionality and user experience of our website.
To respond to inquiries, feedback, or customer support requests.
To comply with legal requirements and regulations.
3. Sharing Your InformationWe do not sell, rent, or share your personal information with third parties, except as described in this policy:
Service Providers: We may share your information with trusted third-party vendors who help us operate our business, such as payment processors, email marketing services, and IT providers.
Legal Compliance: We may disclose your information if required to do so by law, such as to comply with a subpoena, legal obligation, or in response to government requests.
4. Data SecurityWe take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission or storage method is completely secure, and we cannot guarantee the security of your information. 5. Cookies and Tracking TechnologiesWe use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze web traffic, customize content, and improve functionality. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you do so, some features of our website may not function properly. 6. Your Rights and Choices
Access and Correction: You have the right to access and update your personal information at any time.
Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in our emails.
Do Not Track: Some browsers may allow you to set a "Do Not Track" preference. Our website does not respond to "Do Not Track" signals at this time.
7. Third-Party LinksOur website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy only applies to our website and services. We are not responsible for the privacy practices of third-party sites. 8. Children's PrivacyOur services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information. 9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically for any updates. 10. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Bon Voyage, LLC Email: [email protected] Phone: 775-204-3170 Address: 3713 Herons Landing Dr, Reno, NV 89502
